Shipping & Delivery Policy

Last updated March 06, 2024

This Shipping & Delivery Policy is part of our Terms and Conditions (“Terms”) and should be therefore read alongside our main Terms: https://dianaanddamien.com/terms/.

Please carefully review our Shipping & Delivery Policy when purchasing our digital products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

All products available for purchase on DianaAndDamien.com are digital products and delivered via digital download only. No physical products are shipped for digital products. All of the Subscription Service and Digital Contents offered for sale on DianaAndDamien.com are digital products.

Your file(s) will be available to download once payment is confirmed. There will be an opportunity to download right after checkout is complete and payment is received. Download link(s) for product(s) purchased will also be emailed to the email address customer used in the checkout process. Please note, that all digital downloads are tracked in terms of the location of download (via IP Address) and time of the download in order to prevent software fraud.
Download link(s) will expire after 15 days from the date of purchase or after 3 attempts, whichever event happens first.

Once you download the file you purchased, you are responsible for the safekeeping of the file. So We recommend making a backup copy of the original download.

Free Shipping

We offer free Standard shipping on all orders.

Our Digital Subscription Service Does not require any physical shipping delivery. After purchase customers will get content delivery via email or direct download.

HOW IS MY SUBSCRIPTION FULFILLED?

If you are buying a subscription then we will deliver on: Each month on the day selected in your account settings.

DO YOU ACCEPT INTERNATIONAL ORDERS AND DELIVER INTERNATIONALLY?

W accept any orders from any country. We offer worldwide shipping. Free digital shipping is valid on any international orders.

  1. All of our products are digital products and are therefore delivered immediately after purchase.
  2. You get immediate access to the product after payment. There is no physical mailing or specific delivery time unless otherwise stated.
  3. In the unlikely event that we are unable to deliver a product immediately after purchase, we will notify you as soon as possible.
  4. All our products are delivered digitally and there is no postal delivery method.
  5. Once your payment is complete, you will have immediate access to the product.
  6. We encourage you to keep your email address and other contact information up to date to ensure you get the access you need.
  7. If you have any questions or problems with the delivery of the product, please feel free to contact us. We will do our best to resolve any problems and

ARE THERE OTHER SHIPPING RESTRICTIONS?

No order or shipping for age below 18 customers.

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.

QUESTIONS ABOUT REFUND AND RETURN POLICY?

If you have questions about refund and returns policy, please review our Refund and Return Policy Here- https://dianaanddamien.com/refund-policy/.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by: