Refund Policy

Everything we sell is digital. A membership unlocks videos for streaming, a one-time PPV package unlocks the content right on the site forever, and VR files download straight to your headset. Nothing ships and there's nothing to return. That makes our refund rules short.

What we refund

• A duplicate charge. If you were charged twice for the same thing, we refund the extra one.
• A charge after you cancelled. Cancelling stops the next charge. If one slipped through after you cancelled, we refund it.
• Something on our side that did not work. If a tape would not play or a file would not download because of a problem with the site, and we could not fix it for you within seven business days, we refund what you paid for it.

What we do not refund

• A membership or a PPV package once you have signed in and watched or downloaded. It is a digital product, and the free previews, the free chapters, and the PornHub versions of our tapes are there so you can see exactly what you are paying for first.
• The unused part of a billing period. Cancelling stops the next charge; your access runs to the end of the period you already paid for, and that period is not refunded in part.
• Changing your mind about a yearly plan after the first billing period has been used. You will get an email reminder before a yearly plan renews, and you can cancel at any time before it does.

How to ask

Email softboydamien@gmail.com with the subject line Refund, the email address you used at checkout, and the date of the charge. One of the two people in the videos answers within seven business days, and a refund goes back to the card you paid with. Please write to us before opening a dispute with your bank: we can fix almost anything faster than a dispute can.

Charges and cancelling

Charges appear on your card statement as CCBill, their toll-free phone number, an asterisk, and then DIANAANDDA — the first ten letters of this site. CCBill is our payment processor; you will not see our names on your statement. The monthly plan bills every 30 days and the yearly plan every 365 days until you cancel, and you get an email reminder before any renewal. You can cancel at any time in two clicks from the link on your receipt, or through CCBill's consumer support at support.ccbill.com, which is open 24 hours a day and can find any charge by card number.

This policy is part of our Terms. Questions about it: the same email, the same seven days.